HOSSAIN, Mohammad Zobair; SULTANA, Saima; NAHIDUZZAMAN, A.K.M.; JALIL, Mohammed Abdul. Evaluating the Effectiveness of ERP and CRM Integration on Enhancing Customer Experience in the Digital Business Ecosystem. Pacific Journal of Business Innovation and Strategy, [S. l.], v. 2, n. 2, p. 11–21, 2024. DOI: 10.70818/pjbis.2025.v02i02.040. Disponível em: https://scienceget.org/index.php/pjbis/article/view/40. Acesso em: 17 aug. 2025.